Terms of Use

This document is an addendum to our standard letter of engagement. The objective of the VAT ready Club is to provide our clients with easily accessible and timely support on day-to-day queries with no need to agree individual terms or budget for minor queries.

Ad-Hoc Queries

  1. This engagement specifically relates to VAT Ready Club advice, as requested by you from time to time.
  2. For Braced members, queries are up to ½ an hour maximum per query, for other members queries are up to 1 hour maximum per query, which are subject to a fair use policy.
  3. Where a query is more complex and is likely to take in excess of the allocated time (package dependant) the work will be scoped and charged separately as an ad hoc service at an hourly rate.
  4. We will provide written advice in response to your request. Only advice provided in writing can be relied upon.
  5. The written advice will outline our interpretation of the relevant VAT law and practices and make recommendations for subsequent action from you. However, there is no guarantee that HM Revenue & Customs’ interpretation of the law will be the same. Where we believe that the subject matter is open to interpretation, we will advise you of this fact.
  6. We will review the support provided after the first and second quarters and at least every 12 months following to ensure that the arrangement is working effectively for both parties. Any changes identified will be discussed and guidelines shall be updated as appropriate.

Fact Sheets/Work packs

  1. The purpose of the knowledge sharing fact sheets/work packs is to enable you to share knowledge amongst the team in an informal way on VAT issues they are working on.
  2. The fact sheets/knowledge packs are not to be used for external purposes to send to your clients (package dependant).

Value added talk

  1. We will provide monthly virtual meetings covering various VAT issues to which all members will be invited.
  2. Calls will either be a specific subject or an open discussion, which you will be notified in advance.
  3. We require you to book onto the value-added talks.


  1. Your monthly subscription for The VAT Ready Club will be collected monthly by direct debit.
  2. Our charging rate for any work completed outside the agreement will be charged at the hourly rate, which is £200 (net of any VAT) per hour as at April 2024. This is reviewed annually on 31 March.
  3. Our terms of settlement are payment within 30 days of the date of issue of the invoice.
  4. We reserve the right to charge interest on overdue accounts at the current rate under the Late Payment of Commercial Debts (Interest) Act 1998. We also reserve the right to terminate our engagement and cease acting if payment of any fees billed is unduly delayed.
  5. If you do not accept that an invoiced fee is fair and reasonable you must notify us within 21 days of receipt, failing which you will be deemed to have accepted that payment is due.


  1. If you no longer wish to be a member of the VAT Reay club, you can cancel your membership at any time.
  2. Cancellation of membership must be received in writing.
  3. We will issue a final invoice up to and including the date of which written confirmation was received.
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